Design

UX & CRO Audits 

The UX & CRO audit presents a comprehensive evaluation of the customer journey across your digital platform. This audit serves the purpose of pinpointing any technical or usability issues that…
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Loyalty Program Design 

A customer loyalty program stands as an offering from your business that acknowledges and rewards consistent purchases from customers. These programs play a pivotal role in enhancing brands' revenue, profitability,…
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Design System Management 

A design system stands as a comprehensive set of guidelines geared toward effectively managing design on a larger scale through reusable components and established patterns. In the ADM approach, we…
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Service Design 

Service design enhances both user and employee experiences by streamlining an organization's operations to better support customer journeys. It is a process that draws from various areas like user experience,…
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Conversion Rate Optimization 

Conversion rate optimization (CRO) involves boosting the percentage of users who complete desired actions on a website, such as making a purchase, adding items to a cart, signing up for…
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UX/UI Design 

User experience (UX) design involves crafting products that are not only user-friendly but also enjoyable to use. By prioritizing effortless user experiences, you pave the way for enhanced adoption, lasting…
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User Research & Testing 

User experience research plays a pivotal role in the human-centred design process, forming a vital aspect of crafting solutions that align with user expectations and offer customer value. This research…
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