ADM Unit X—digital strategy and customer experience task force

We create future-in-mind digital service, sales
and marketing solutions that help your company

We create future-in-mind digital service, sales and marketing solutions that help your company

reach your

create value

business goals ambition audience

Do you feel like

your digital channels don’t deliver well enough? you don’t have enough clients? your customer service is overloaded? your digital channels are out-dated? your e-shop conversion rate is low? you don’t have any clue how to scale your business? your clients complain about bad usability? your digital campaigns fail?

your digital channels don’t deliver well enough?|you don’t have enough clients?|your customer service is overloaded?|your digital channels are out-dated?|your e-shop conversion rate is low?|you don’t have any clue how to scale your business?|your clients complain about bad usability?|your digital campaigns fail?

Aah! This is called product-market fit!

Let’s get down to business!

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Chocolate chocolate

How do we do it?

Running a business is a tough marathon. Our task force helps you to take small bites and cut it down to sprints.

Our services

ADM Interactive is Estonia's biggest full service digital agency.
In Unit X, we design the business itself, define and deliver products and services.

Strategy & Insights

  • Business consulting
  • CRM & Loyalty Programs strategy
  • Omni-channels strategy
  • Contents strategy
  • Workflows
  • Stakeholder workshops
  • Product/Service strategy
  • Agile Governance
  • Innovation consulting
  • User Research
  • UX / UI Audits
  • Data analytics
  • Trend and market research

Design

  • UX design
  • UI design
  • CX design
  • Service design
  • Process design
  • Design systems

Reach & Grow

  • Integrated digital marketing toolset
  • Web analysis (together with ADM Media)
  • Optimization
  • Continuous Experiments

Reach & Grow

  • Integrated digital marketing toolset
  • Web analysis (together with ADM Media)
  • Optimization
  • Continuous Experiments
ADM ADM
AirBaltic Green Tails Club

AirBaltic

AirBaltic Green Tails Club

Frequent fliers failed to see the gain from the loyalty program. We did a communicative campaign page and after an integrated marketing campaign together with Mediabrands Digital, the app was downloaded 35252 times, conversion was 52%. New loyalty program members 18 331, campaign ROI 901%
Read more
LHV - Estonia’s first pension app

LHV

Estonia’s first pension app

Estonians are not very active at planning out their pension funds, which is why LHV decided to create a brand-new pension app called My Pension, which offers its users a convenient and reliable channel where they could manage their pension funds. 22 000 unique app users, 20-40% increased individual subscriptions.
Read more

See who have been trusting us and what we have delivered

ecommerce / apps / self service platforms / integrated marketing / CX & chatbots / corporate efficiency tools / websites / startups

E-shop in two weeks

Global premium home appliance maker

E-shop in two weeks

The company wanted to swift from selling products to a subscription-based business model: we launched the pilot e-commerce platform for the Nordic region within 2 weeks to test it out. In 1,5 weeks time, the management board had data and an analysis on their table to make a decision. And yes, it’s still going on.
Read more

Contact

Looking forward to hearing from you.

marili.ruus@adm.ee