Digitegu finalist in the website category.

The Kaubamaja Group – biggest retail, groceries and wholesale company in the market – has the biggest loyalty program in the market with over 80% target audience covered. They wanted loyalty program customers to be more engaged. The goal was to develop an environment where the customers would have the best overview of their personal offers, general campaigns, their purchases history and loyalty points status and balance.

E-service provides the Partnerkaart owner a complete overview of their purchases and bonus points. It also acts as an e-receipt repository for cost analyses and warranty claims.

Partnerkaart

Unique E-Receipt

E-service uses a unique e-receipt which is an equally valid document to the paper receipt for warranty purposes. Every purchase made using the Partnerkaart is accessible as an e-receipt, including all individual items on the receipts.

 

Partnerkaart

Partnerkaart

Results

  • The Partnerkaart e-receipt is used every week in resolving warranty cases.
  • E-service already stores over 40 million e-receipts.
  • As a result of good optimisation, the website has a bounce rate of only 13%.
  • The average number of pages viewed is 7.5 per visit and the average session duration on the Partnerkaart web is around 3 minutes.
Contact us

ADM Interactive

Email info@adm.eeVAT nr EE100046715

Tallinn, Estonia

Kultuurikatel, Põhja pst 27a,
Tallinn, 10415
Phone +372 617 7600

London, UK

First floor, 4 Winsley Street,
London, W1W 8HF,
Phone +44 207 8717601